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Terms & Conditions

Legal Agreement

Terms & Conditions

Last Updated

March 2026

Welcome to www.autoora.in. These Terms & Conditions govern your use of Autoora Technologies Private Limited services. By accessing our website or booking any service, you agree to comply with these Terms.

1

Eligibility

By using our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

2

Services Offered

Autoora Technologies Private Limited provides doorstep car washing, detailing, interior cleaning, ceramic coating and vehicle care services.

3

User Responsibilities

  • Provide accurate booking details.
  • Ensure vehicle availability.
  • Provide safe service access.
  • Cooperate during service delivery.
4

Booking & Payments

  • Bookings via Autoora website/app.
  • Prices may change without notice.
  • Pay using approved payment methods.
  • Booking confirmed after payment.
5

Cancellation & Refund

Cancellation requests and refunds are governed by our Refund Policy available on the website.

6

Service Delivery

  • Arrival time may vary.
  • Services follow Autoora SOP.
  • Inspect service after completion.
7

Limitation of Liability

  • Pre-existing vehicle damage is not covered.
  • Minor wear and tear not caused by negligence.
  • Delays due to weather, traffic or unforeseen events.
  • Incorrect information provided by the customer.
8

Damage Policy

Any damage directly caused due to technician negligence will be investigated and resolved appropriately. Claims must be reported within 24 hours after service.

9

Use of Website

  • No fraudulent activities.
  • No hacking or disruption.
  • Respect platform security.
  • Violations may lead to legal action.
10

Intellectual Property

All logos, graphics, text, software, designs, trademarks and website content belong exclusively to AUTOORA TECHNOLOGIES PRIVATE LIMITED.

11

Privacy

Your personal information is collected, stored and processed according to our Privacy Policy.

12

Termination

We reserve the right to suspend, restrict or terminate services if these Terms are violated.

13

Governing Law

These Terms are governed by the laws of India. Any legal dispute shall be subject to the jurisdiction of the courts of Gurugram, Haryana.

14

Changes to Terms

Autoora reserves the right to update these Terms at any time. Continued use of our services indicates acceptance of revised Terms.

Need Help?

Contact Information

If you have any questions regarding these Terms & Conditions, please feel free to contact our support team.

Registered Office

AUTOORA TECHNOLOGIES PRIVATE LIMITED

CO S. Kumar S/O A. Naharpur,
Manesar, Narsinghpur,
Gurugram – 122004,
Haryana, India