Terms & Conditions

Terms & Conditions

Last Updated: March 2026

Welcome to www.autoora.in. These Terms & Conditions (“Terms”) govern your use of the website and services provided by AUTOORA TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “our”, “us”). By accessing or using our services, you agree to be bound by these Terms.

1. Eligibility

By using our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.

2. Services Offered

AUTOORA TECHNOLOGIES PRIVATE LIMITED provides doorstep car cleaning, washing, detailing, and related vehicle care services through its platform.

3. User Responsibilities

  • Provide accurate personal and booking details
  • Ensure vehicle availability at the scheduled time
  • Provide safe access to service location
  • Cooperate with service personnel during service delivery

4. Booking and Payments

  • All bookings must be made through the official website or authorized channels
  • Prices are subject to change without prior notice
  • Payments must be made through approved payment methods
  • Bookings are confirmed only after successful payment

5. Cancellation & Refund

Cancellation and refund requests are governed by our separate Cancellation & Refund Policy available on our website.

6. Service Delivery

  • Service timing may vary due to traffic, weather, or operational reasons
  • Technicians will perform services as per company standards
  • Customer must inspect the service immediately after completion

7. Limitation of Liability

AUTOORA TECHNOLOGIES PRIVATE LIMITED shall not be liable for:

  • Pre-existing damage to the vehicle
  • Minor scratches or issues not caused due to negligence
  • Delay due to unavoidable circumstances
  • Losses arising from incorrect information provided by the user

8. Damage Policy

In case of any damage caused directly due to our technician’s negligence, the company will assess and resolve the issue appropriately. All claims must be reported within 24 hours of service completion.

9. Use of Website

  • You agree not to misuse the website or engage in fraudulent activities
  • You shall not attempt to hack, disrupt, or damage the platform
  • Unauthorized use may result in legal action

10. Intellectual Property

All content on this website including logos, text, images, and design is the property of AUTOORA TECHNOLOGIES PRIVATE LIMITED and is protected under applicable laws.

11. Privacy

Your use of our services is also governed by our Privacy Policy.

12. Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Gurgaon, Haryana.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the website implies acceptance of updated Terms.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Company Name: AUTOORA TECHNOLOGIES PRIVATE LIMITED
Website: www.autoora.in
Phone: +91 9643488264
Email: support@autoora.in
Registered Office Address:
CO S.KUMAR S/O A. Naharpur,
Manesar, Narsinghpur,
Gurgaon – 122004, Haryana, India