Privacy Policy
Last Updated: March 2026
AUTOORA TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “our”, “us”) is committed to protecting the privacy of users (“you”, “your”) who access and use our website www.autoora.in and our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
1. Introduction
By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services. This policy applies to all visitors, users, and customers of AUTOORA TECHNOLOGIES PRIVATE LIMITED.
2. Information We Collect
2.1 Personal Information
- Full name
- Mobile number
- Email address
- Residential or service location address
- Vehicle details (type, model, condition)
2.2 Transaction Information
- Payment details (processed via secure third-party gateways)
- Billing information
- Order history and booking details
2.3 Technical Information
- IP address
- Browser type and device information
- Operating system
- Website usage data
2.4 Location Data
We may collect your location information to provide doorstep car services accurately and efficiently.
3. How We Use Your Information
Your information is used for the following purposes:
- To provide and manage doorstep car cleaning and detailing services
- To process bookings, payments, and confirmations
- To assign technicians and ensure service delivery
- To improve website performance and customer experience
- To communicate updates, offers, and important notifications
- To ensure safety, fraud prevention, and legal compliance
4. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share your information with:
- Technicians and Service Partners: For service fulfillment
- Payment Gateways: For secure payment processing
- Legal Authorities: When required by law or regulation
- Business Transfers: In case of merger, acquisition, or restructuring
5. Data Storage and Security
We adopt reasonable technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Understand user behavior
- Improve user experience
- Analyze traffic and performance
You can disable cookies through your browser settings, but some features may not function properly.
7. User Rights
You have the right to:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Opt-out of promotional communications
8. Third-Party Services
Our website may contain links or integrations with third-party services (such as payment gateways or analytics tools). We are not responsible for their privacy practices, and users are encouraged to review their policies.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill service purposes, comply with legal obligations, and resolve disputes.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with updated dates.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Company Name: AUTOORA TECHNOLOGIES PRIVATE LIMITED
Website: www.autoora.in
Phone: +91 9643488264
Email: support@autoora.in
Registered Office Address:
CO S.KUMAR S/O A. Naharpur,
Manesar, Narsinghpur,
Gurgaon – 122004, Haryana, India