Terms & Conditions
March 2026
Welcome to www.autoora.in. These Terms & Conditions govern your use of Autoora Technologies Private Limited services. By accessing our website or booking any service, you agree to comply with these Terms.
Eligibility
By using our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.
Services Offered
Autoora Technologies Private Limited provides doorstep car washing, detailing, interior cleaning, ceramic coating and vehicle care services.
User Responsibilities
- Provide accurate booking details.
- Ensure vehicle availability.
- Provide safe service access.
- Cooperate during service delivery.
Booking & Payments
- Bookings via Autoora website/app.
- Prices may change without notice.
- Pay using approved payment methods.
- Booking confirmed after payment.
Cancellation & Refund
Cancellation requests and refunds are governed by our Refund Policy available on the website.
Service Delivery
- Arrival time may vary.
- Services follow Autoora SOP.
- Inspect service after completion.
Limitation of Liability
- Pre-existing vehicle damage is not covered.
- Minor wear and tear not caused by negligence.
- Delays due to weather, traffic or unforeseen events.
- Incorrect information provided by the customer.
Damage Policy
Any damage directly caused due to technician negligence will be investigated and resolved appropriately. Claims must be reported within 24 hours after service.
Use of Website
- No fraudulent activities.
- No hacking or disruption.
- Respect platform security.
- Violations may lead to legal action.
Intellectual Property
All logos, graphics, text, software, designs, trademarks and website content belong exclusively to AUTOORA TECHNOLOGIES PRIVATE LIMITED.
Privacy
Your personal information is collected, stored and processed according to our Privacy Policy.
Termination
We reserve the right to suspend, restrict or terminate services if these Terms are violated.
Governing Law
These Terms are governed by the laws of India. Any legal dispute shall be subject to the jurisdiction of the courts of Gurugram, Haryana.
Changes to Terms
Autoora reserves the right to update these Terms at any time. Continued use of our services indicates acceptance of revised Terms.
Contact Information
If you have any questions regarding these Terms & Conditions, please feel free to contact our support team.
Registered Office
AUTOORA TECHNOLOGIES PRIVATE LIMITED
CO S. Kumar S/O A. Naharpur,
Manesar, Narsinghpur,
Gurugram β 122004,
Haryana, India