Privacy Policy
Introduction
Welcome to AUTOORA TECHNOLOGIES PRIVATE LIMITED. We value your trust and are committed to protecting the privacy, confidentiality, and security of your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard the information you provide while accessing our website, booking our services, or interacting with our customer support team. By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. This policy applies to all visitors, registered users, customers, business partners, and any individual who interacts with our platform. We encourage you to read this Privacy Policy carefully so that you understand your rights, our responsibilities, and the measures we take to ensure that your information remains secure. If you do not agree with any part of this Privacy Policy, you should discontinue the use of our website and services immediately.
Information We Collect
Personal
- Full Name
- Mobile
- Address
- Vehicle Details
Transaction
- Payments
- Billing
- Booking History
Technical
- IP Address
- Browser
- Operating System
Location
Used only for doorstep service delivery.
How We Use Your Information
- Provide doorstep car cleaning and detailing services.
- Process bookings, payments and confirmations.
- Assign technicians and ensure timely service delivery.
- Improve website performance and customer experience.
- Send important updates, reminders and offers.
- Prevent fraud and comply with legal requirements.
Sharing & Disclosure
We never sell your personal information. We only share data where necessary for service delivery or legal compliance.
Data Storage & Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration and disclosure.
While we continuously improve our security practices, no online platform can guarantee absolute security.
Cookies & Tracking
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
Your Rights
- Access your information
- Correct inaccurate details
- Request data deletion
- Withdraw consent
- Opt-out of marketing communication
Third-Party Services
Our website may include trusted third-party services such as payment gateways and analytics providers. Their privacy practices are governed by their own policies.
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations and resolve disputes.
Children’s Privacy
Our services are intended only for users aged 18 years or older. We do not knowingly collect information from minors.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page along with the revised effective date.
Need Help?
If you have any questions regarding this Privacy Policy or your personal information, our support team is always happy to help.
Manesar, Narsinghpur,
Gurgaon – 122004,
Haryana, India