About Shivani

Shivani ensures smooth service delivery, technician coordination and operational excellence. She is the backbone of Autoora’s field efficiency and quality standards.

Core Responsibilities

• Technician Management
• Quality Control
• Customer Support Oversight
• Service Scheduling
• Operational Optimization

Expertise

• Service QA
• Team Coordination
• Performance Tracking
• Workflow Automation

Achievements

• Improved service efficiency by 40%
• Trained and managed 50+ technicians
• Built customer-first operational model

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